Support
Help with Voice Labs
Most problems have a quick fix, and they are listed below. If yours is not one of them, email the developer directly.
Common fixes
When something is not working
A generation fails or never finishes
Generating audio needs an internet connection, so check that you are online and try again on Wi-Fi if mobile data is weak. If a long script fails, split it into two shorter generations. Updating to the latest version of the app also helps: version 1.0.9 fixed time-outs on scripts up to 5,000 characters.
The voice mispronounces a word or name
Spell the word the way it sounds (for example “Shiv-awn” for Siobhan), write numbers and abbreviations out in full, and add punctuation where you want a pause. Then generate that sentence again.
The Voice Changer result sounds wrong
Record somewhere quiet, without music or other voices in the background, and keep the recording under 5 minutes. Speak a little more clearly than you normally would. If only one sentence is off, re-record that part on its own.
My plan is not showing after reinstalling or changing iPhone
Make sure you are signed in with the same Apple Account you subscribed with, then restore your purchase from the plan screen in the app. If it still does not appear, email support with the date of your last payment.
I was charged after I deleted the app
Deleting an app does not cancel its subscription. Cancel in the Settings app under your name, then Subscriptions, and request a refund from Apple at reportaproblem.apple.com if you were charged for a week you did not want.
How do I cancel a Voice Labs subscription?
Subscriptions are billed through Apple, so you cancel in your Apple Account: open the Settings app, tap your name, tap Subscriptions, choose Voice Labs and tap Cancel Subscription. You keep access until the end of the week you have paid for. Deleting the app does not cancel a subscription.
How do I get a refund?
Purchases are handled by Apple, so refunds are requested from Apple at reportaproblem.apple.com. Sign in, choose “Request a refund”, and select the Voice Labs purchase.
How much does Voice Labs cost?
Starter is $6.99, Pro is $9.99 and Advanced is $14.99 per week in the US (£6.99, £9.99 and £14.99 in the UK), as listed on the App Store in November 2026. Apple sets the price in other countries, and the app shows your local price before you subscribe.
Which devices does Voice Labs work on?
Voice Labs needs an iPhone with iOS 16.1 or later or an iPad with iPadOS 16.1 or later. It can also be installed on a Mac with an Apple M1 chip or later (macOS 13.0+) and on Apple Vision Pro, where it runs as the iPad app. The download is about 36.4 MB.
What data does Voice Labs collect?
According to its App Store privacy label, Voice Labs may collect identifiers (a user ID) and diagnostics (crash and performance data) for analytics and app functionality, and none of this data is linked to your identity. The full privacy policy is on this site.
Contact the developer
Voice Labs is made by Samet Macit. Questions, bug reports and feature requests all go to the same inbox.
It helps to include your device model, your iOS version, the app version (currently 1.2.0) and what you were doing when the problem happened.